Last Updated: [April 2025]

At MuchaMagia, we take the privacy of our users and customers very seriously. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website muchamagia.com.ar and make purchases of crochet patterns.

1. Information We Collect

We may collect the following information when you visit our website or make a purchase:

• Personal Information: name, email address, shipping and billing address, phone number, and any other information necessary to process your order.
• Payment Information: We process payments through secure third-party platforms and do not store your payment information on our servers.
• Browsing Information: data on how you use our website, including the pages you visit, the time spent on each page, and your IP address.

2. Use of Information

We use the collected information to:

• Process and manage your orders for crochet patterns.
• Communicate with you about your order, promotions, and news related to MuchaMagia.
• Improve our website and services based on user experience and feedback.
• We may also use your email address to send you reminder messages if you begin a purchase but do not complete it (abandoned cart), as well as follow-up communications inviting you to leave a review about your experience with the purchased product. These communications are occasional, related strictly to your activity on our site, and include the option to unsubscribe at any time.

3. Sharing Information with Third Parties

We do not share your personal information with third parties except when necessary to process your order (e.g., payment processors) or when required by law.

4. Information Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technology to protect the transmission of sensitive data.

5. Your Rights

You have the right to access, correct, or delete your personal information stored in our systems. To exercise these rights, please contact us via the email provided below.

6. Compliance with International Regulations

At MuchaMagia, we are committed to complying with international privacy regulations, including:

• General Data Protection Regulation (GDPR) of the European Union.
• California Consumer Privacy Act (CCPA) of California, USA.
• Australia’s Privacy Act.

We adhere to these regulations to ensure that your personal data is treated with the utmost respect and security, regardless of your location.

7. Changes to the Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes through our website.

8. Contact

If you have any questions about this Privacy Policy or wish to exercise any of your rights, you can contact us at:

Email: [email protected]

Name: Lola Antífora